2021-03-22 16:07:16 +01:00
|
|
|
name: Server crash or Stacktrace
|
|
|
|
|
description: Report server crashes or scary stacktraces
|
2021-10-02 20:42:35 +02:00
|
|
|
labels: [ "status: needs triage" ]
|
2021-03-22 16:07:16 +01:00
|
|
|
body:
|
2021-03-22 16:16:57 +01:00
|
|
|
- type: textarea
|
2021-03-22 16:07:16 +01:00
|
|
|
attributes:
|
|
|
|
|
label: Stack trace
|
|
|
|
|
description: |
|
|
|
|
|
We need all of the stack trace! Do not cut off parts of it. Please do not use attachments.
|
|
|
|
|
If you prefer, you can use a paste site like https://paste.gg.
|
|
|
|
|
value: |
|
|
|
|
|
```
|
|
|
|
|
paste your stack trace or a paste.gg link here!
|
|
|
|
|
```
|
|
|
|
|
placeholder: Please don't remove the backticks; it makes your issue a lot harder to read!
|
|
|
|
|
validations:
|
|
|
|
|
required: true
|
2021-10-02 20:42:35 +02:00
|
|
|
|
2021-03-22 16:07:16 +01:00
|
|
|
- type: textarea
|
|
|
|
|
attributes:
|
2021-10-02 20:42:35 +02:00
|
|
|
label: Plugin and Datapack List
|
|
|
|
|
description: |
|
|
|
|
|
All plugins and datapacks running on your server.
|
|
|
|
|
To list plugins, run `/plugins`. For datapacks, run `/datapack list`.
|
2021-03-22 16:07:16 +01:00
|
|
|
validations:
|
|
|
|
|
required: true
|
2021-10-02 20:42:35 +02:00
|
|
|
|
2021-03-22 16:16:57 +01:00
|
|
|
- type: textarea
|
2021-03-22 16:07:16 +01:00
|
|
|
attributes:
|
|
|
|
|
label: Actions to reproduce (if known)
|
|
|
|
|
description: This may include a build schematic, a video, or detailed instructions to help reconstruct the issue. Anything helps!
|
|
|
|
|
validations:
|
|
|
|
|
required: false
|
2021-10-02 20:42:35 +02:00
|
|
|
|
2021-03-22 16:07:16 +01:00
|
|
|
- type: textarea
|
|
|
|
|
attributes:
|
|
|
|
|
label: Paper version
|
|
|
|
|
description: |
|
|
|
|
|
Run `/version` on your server and **paste** the full, unmodified output here.
|
|
|
|
|
"latest" is *not* a version; we require the output of `/version` so we can adequately track down the issue.
|
|
|
|
|
Additionally, do NOT provide a screenshot, you MUST paste the entire output.
|
|
|
|
|
<details>
|
|
|
|
|
<summary>Example</summary>
|
|
|
|
|
|
|
|
|
|
```
|
|
|
|
|
> version
|
|
|
|
|
[20:34:42 INFO]: This server is running Paper version git-Paper-540 (MC: 1.16.5) (Implementing API version 1.16.5-R0.1-SNAPSHOT)
|
|
|
|
|
[20:34:42 INFO]: Checking version, please wait...
|
|
|
|
|
[20:34:42 INFO]: Previous version: git-Paper-538 (MC: 1.16.5)
|
|
|
|
|
[20:34:42 INFO]: You are running the latest version
|
|
|
|
|
```
|
|
|
|
|
|
|
|
|
|
</details>
|
|
|
|
|
validations:
|
2021-06-22 00:18:07 +02:00
|
|
|
required: true
|
2021-03-22 16:07:16 +01:00
|
|
|
|
2021-05-05 05:00:10 +02:00
|
|
|
- type: textarea
|
2021-03-22 16:07:16 +01:00
|
|
|
attributes:
|
2021-05-05 05:00:10 +02:00
|
|
|
label: Other
|
|
|
|
|
description: |
|
2021-03-22 16:07:16 +01:00
|
|
|
Please include other helpful information below, if any.
|
|
|
|
|
The more information we receive, the quicker and more effective we can be at finding the solution to the issue.
|
2021-05-05 05:00:10 +02:00
|
|
|
validations:
|
|
|
|
|
required: false
|
2021-10-02 20:42:35 +02:00
|
|
|
|
|
|
|
|
- type: markdown
|
|
|
|
|
attributes:
|
|
|
|
|
value: |
|
|
|
|
|
Before submitting this issue, please ensure the following:
|
|
|
|
|
|
2023-04-05 02:06:59 +02:00
|
|
|
1. You are running the latest version of Paper from [our downloads page](https://papermc.io/downloads/paper).
|
2021-10-02 20:42:35 +02:00
|
|
|
2. Your version of Minecraft is supported by Paper.
|
|
|
|
|
|
|
|
|
|
If your server crash log contains `DO NOT REPORT THIS TO PAPER`, please ask in our
|
|
|
|
|
[Discord](https://discord.gg/papermc) before opening this issue. These messages are informing you of server
|
|
|
|
|
lag and providing debug information.
|
